Frequently Asked Questions
Everything you need to know about Kokoon.
Is it good for gifting?
Definitely yes. It's the gift for the one who's always cold, and they'll reach for it every night, not just on Christmas morning. One size fits most, so there's no guessing, and it's ready to wear straight out of the box.
Is it safe? What if I forget to turn it off?
Yes. Kokoon is ETL certified and has a smart chip with overheat protection. Choose a 1, 2, 4, 6, or 8-hour timer and it shuts itself off. Every part you can't see, like the heating wire, controller, and chip, was chosen with safety first and tested for thousands of hours in the lab.
Can I wash it?
Yes, it's machine washable. Unplug and detach the controller, wash on a gentle cycle with cold water, and hang to dry.
How warm does it get, and how fast?
It has 12 heat levels, from gentle to toasty, up to 113°F. Smart preheat warms it up in just 2 minutes. Start low and adjust until it feels just right.
Will it fit me? Is it one size?
It's one size at 50" x 70" and fits most adults. The relaxed, roomy cut keeps the foot pocket right where your feet need it, and you can wear it forward or backward.